Abstract
Background: The issue of population aging has emerged as a critical global challenge, driving the imperative for effective self-care and scalable health management solutions for older adults. Against the backdrop of the accelerating application of generative artificial intelligence (GenAI) in health care, a systematic evaluation is necessary to investigate how multimodal GenAI can support older adults in maintaining health and managing well-being.
Objective: This study aimed to systematically evaluate the role, application contexts, empirical impacts, and developmental potential of diverse GenAI tools across critical geriatric health domains.
Methods: A comprehensive search was executed across 11 major databases, including Web of Science, Scopus, PubMed, Medline, CINAHL, Cochrane, ACM Digital Library, IEEE Xplore, ScienceDirect, APA PsycInfo, and Google Scholar, with search transparency adhering to the PRISMA-S (Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews) extension.
Results: A total of 28 studies met the inclusion criteria. Of the total, 82% (n=23) of the included publications were released within the last 2 years (2024‐2025). Analysis of technology revealed that over half (n=14) of the applications were based on text-driven conversational agents, while multimodal systems, leveraging generated audio, images, and sensor data, are rapidly emerging. GenAI applications were validated to support cognitive function maintenance, mental health, and chronic condition management through personalized content generation and multimodal interaction. However, current validation is primarily limited to cognitively normal, low-risk older adult populations. Persistent technical challenges include overreliance on text-based interaction, barriers in voice recognition accuracy, and suboptimal user interface adaptability.
Conclusions: Preliminary evidence suggests a promising role for GenAI in enhancing older adults’ health self-management through highly personalized and multimodal interventions, particularly in cognitive and mental health support. To realize this potential and ensure equitable access, future efforts must prioritize strengthening interdisciplinary collaboration to integrate wearable technologies and edge computing, alongside establishing robust ethical frameworks to address data privacy, algorithmic bias, and the digital divide, which will be critical to building a safe, equitable, and effective environment for active aging.
doi:10.2196/84695
Keywords
Introduction
The accelerating global aging phenomenon has emerged as one of the most pressing societal and public health challenges of the 21st century. The number of individuals aged 65 and older is projected to surge from 727 million in 2020 to 1.5 billion by 2050 [,]. This unprecedented demographic shift has placed immense pressure on healthcare systems, particularly in the management of multimorbidity, long-term care provision, and the allocation of increasingly scarce medical resources [,]. Traditional health management models, which are constrained by limited accessibility, high costs, and systemic inefficiencies, are proving inadequate to meet the complex and growing needs of the aging population []. In this context, leveraging emerging technologies to enhance the self-management capabilities of older adults has become a critical global priority [].
Recent advancements in generative artificial intelligence (GenAI), particularly the emergence of core technologies, like large language models (LLMs), diffusion models, and generative adversarial networks, offer novel, scalable solutions to these pervasive geriatric health challenges [-]. Unlike traditional analytical artificial intelligence (AI), GenAI systems are uniquely capable of autonomously creating high-quality, multimodal content (text, images, audio, and video) []. This creative capacity enables GenAI applications in the care of older adults to move beyond simple data analysis, offering highly personalized, interactive, and empathetic support []. Initial evidence suggests GenAI is being applied across diverse domains, from LLM-based conversational systems providing preliminary diagnostic suggestions [], to diffusion model-based technologies simplifying complex medical imaging into accessible 3D visualizations for patients [,]. GenAI-powered virtual companions, using emotional computing, have been shown to recognize user emotions, providing psychological support and alleviating loneliness among older adults [,]. The use of entertaining content generated by GenAI, such as customized storytelling or interactive games, is also reported to improve mental well-being and aid cognitive maintenance [].
GenAI’s multimodal capability addresses the unique challenges faced by older adults. Health information presented through multimodal formats, integrating simplified text with tailored audio, images, or video, is often more accessible and comprehensible for older adult users who may experience age-related declines in vision, hearing, or manual dexterity, especially compared with traditional text-based materials [-]. For instance, GenAI can generate personalized health guidance tailored to an individual’s cognitive ability and lifestyle, such as creating customized diabetic care manuals that integrate textual reminders with visual exercise guides and audio cues based on real-time glucose monitoring data []. These diverse GenAI tools demonstrate potential in alleviating pressure on medical systems by providing 24×7 basic consultations, supporting remote monitoring for high-risk older adults, and enhancing medication adherence through natural language explanations [,].
Despite this profound potential, a significant gap remains in the academic literature. Existing reviews on GenAI in older adults’ health management predominantly focus on conventional, often research-based, applications like simple smartphone-based chatbots with text-only interactions [-]. This narrow focus neglects the rapidly expanding and critically important landscape of multimodal GenAI technologies that leverage generated visual, audio, and sensor data to overcome accessibility barriers. A comprehensive understanding of the current applications, impacts, and trends of these diverse multimodal tools across specific geriatric health domains is urgently needed to inform evidence-based policy and ethical development.
To address these limitations, this systematic scoping review adopts a rigorous PRISMA-ScR (Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews) methodology to comprehensively examine the role of multimodal GenAI technologies, not limited to traditional chatbots, in older adults’ health management. This research will offer innovative and scientific evidence for policymakers, developers, and health care professionals. Specifically, this study investigates the following research questions:
- What are the geographic and temporal trends in GenAI tool usage for older adults’ health management?
- Which GenAI tools and multimodalities are most widely applied in this field?
- In which specific health domains are GenAI tools used?
- What are the roles and empirical impacts of GenAI tools in older adults’ health management?
- What are the future potential and development trends of GenAI in this context?
Methods
Ethical Considerations
Ethical approval and consent to participate were not applicable as this study is a systematic scoping review that did not involve human participants or use identifiable personal data.
Search Strategy and Protocol Transparency
This systematic scoping review was conducted following the stringent guidelines of PRISMA-ScR, with search transparency adhering strictly to the PRISMA-S (Preferred Reporting Items for Systematic Reviews and Meta-Analyses – Search extension) [] protocol to ensure full transparency and reproducibility.
A comprehensive search was executed across 11 electronic databases: Web of Science, Scopus, PubMed, Medline, CINAHL, Cochrane, ACM Digital Library, IEEE Xplore, ScienceDirect, APA PsycInfo, and Google Scholar. The final search date was July 28, 2025.
To ensure comprehensive coverage, particularly of the multimodal focus, the search terms were meticulously refined and expanded to include concepts covering underlying models and various modalities of interaction. The search encompassed three core conceptual areas, which are (1) GenAI technology (including terms such as “Generative Artificial Intelligence,” “LLM,” “Diffusion Model,” “Image Generation,” “ChatGPT,” “Multi-modal,” and “Voice Assistant”), (2) geriatric population (“older adults” and “elderly”), and (3) health or application (“health” and “health management”). All searches were restricted to English-language articles and document types of research articles or conference proceedings. The inclusion of Google Scholar was necessary to capture cutting-edge, nonindexed, or difficult-to-locate conference papers from the computer science domain. The specific search formulas incorporating all conceptual areas for each database are summarized in . The PRISMA-ScR and PRISMA-S checklists are provided in and .
| Database | Boolean search formula |
| Web of Science | ((“generative artificial intelligence” OR “LLM” OR “Diffusion Model” OR “Image Generation” OR “ChatGPT” OR “Chatbot” OR “GenAI” OR “Multi-modal” OR “Voice Assistant”) AND (“older adults” OR “elderly”) AND (“health” OR “health management”)) AND (Document Types: Article or Proceeding Paper) AND (Languages: English) |
| Scopus | TITLE-ABS-KEY (“generative artificial intelligence” OR “LLM” OR “Diffusion Model” OR “Image Generation” OR “ChatGPT” OR “Chatbot” “GenAI” OR “Multi-modal” OR “Voice Assistant”)) AND (TITLE-ABS-KEY (“older adults” OR “elderly”) AND ALL (“health” OR “health management”) AND (LIMIT-TO (DOCTYPE, “ar”) OR LIMIT-TO (DOCTYPE, “cp”)) AND (LIMIT-TO (LANGUAGE, “English”)) |
| PubMed | (((generative artificial intelligence) OR (LLM) OR (Diffusion Model) OR (Image Generation) OR (ChatGPT) OR (Chatbot) OR (GenAI) OR (Multimodal) OR (Voice Assistant)) AND (older adults OR elderly) AND (health OR health management)) Filters: Full text, English |
| Medline | ((generative artificial intelligence) OR (LLM) OR (Diffusion Model) OR (Image Generation) OR (ChatGPT) OR (GenAI) OR (Multimodal) OR (Voice Assistant)) AND (older adults OR elderly) AND (health OR health management) |
| CINAHL | ((MH “generative artificial intelligence”) OR TI (“LLM” OR “Image Generation” OR “ChatGPT” OR (Chatbot) OR “GenAI” OR “Multi-modal”)) AND ((MH “older adult*”) OR TI (“elderly*”)) AND ((MH “health”) OR TI (“health” OR “health management”)) |
| Cochrane | [Title Abstract Keyword: “generative artificial intelligence”] OR [“LLM”] OR [“Diffusion Model”] OR [“Multimodal”] AND [“older adults” OR “elderly”] AND [“health management”] |
| ACM Digital Library | [Title: “generative artificial intelligence” OR “LLM” OR “ChatGPT” OR “Multi-modal”] AND [Title: “older adults” OR “elderly”] AND [Title: “health” OR “health management”] |
| IEEE Xplore | (“Full Text & Metadata”: “generative artificial intelligence” OR “LLM” OR “ChatGPT” OR “Multimodal”) AND (“Full Text & Metadata”: “older adult” OR “elderly”) AND (“Full Text & Metadata”: “health” or “health management”) Filters Applied: Conferences, Articles, Journals Filters Applied: Conferences Early Access Articles Journals |
| ScienceDirect | “generative artificial intelligence” AND “LLM” AND “Multimodal” AND “older adults” AND “health management” “Article type: Research articles” |
| APA PsycInfo | “generative artificial intelligence” AND “LLM” AND “Multimodal” AND “older adults” AND “health management” |
| Google Scholar | (generative artificial intelligence OR GAI OR GenAI OR AIGC OR ChatGPT OR Chatbot OR GPT OR Multimodal) AND (older adults OR elderly) AND (health OR health management) |
Data Selection and Extraction Protocol
Overview
All retrieved records were exported to EndNote software (Clarivate), and systematic duplicate removal was performed. The screening process was conducted in 2 sequential stages by 2 independent reviewers (TL and YTL).
Screening and Piloting
In total, 2 reviewers (TL and YTL) conducted the preliminary screening of article titles and abstracts based on the pre-established inclusion criteria. To ensure consistency and reliability, a piloting phase was conducted before formal screening; the 2 reviewers (TL and YTL) independently screened a random subset of 50 articles based on their titles and abstracts and calculated the preliminary κ value. This process ensured a shared and consistent understanding of the rigorous criteria.
Inclusion and Exclusion Criteria
The refined and strictly defined inclusion and exclusion criteria are summarized in . The age threshold was rigorously applied; studies were only included if the target population was 60 years and older. Furthermore, we reinforced the exclusion of studies that only explore perceptions or attitudes, prioritizing research focused on the empirical application and validated effects of GenAI technology.
Inclusion criteria
- Studies specifically targeting individuals aged 60 years and older.
- Research focused on generative artificial intelligence (GenAI) technologies in the field of older adults’ health care and management.
- Studies reporting the empirical application or validation of GenAI technology (quantitative, qualitative, or mixed methods).
- Publication type is research articles or conference papers.
- Full text published in English and having no time limits.
Exclusion criteria
- Studies primarily involving populations younger than 60 years of age.
- Research on GenAI technologies applied outside the field of older adults’ health care and management.
- Studies focusing only on older adults’ perceptions, attitudes, intentions, or opinions without actual empirical application or intervention testing.
- Review articles, theses, nonacademic publications, or book chapters.
- Full text published in other languages.
Quantitative Approach
Interrater reliability was calculated using Cohen κ statistic across both the screening and extraction phases. The interrater reliability was κ=0.795 for the title and abstract screening and κ=0.815 for the full-text eligibility and data extraction, both falling within the range of substantial to almost perfect agreement according to established conventional benchmarks. This agreement confirmed the reliability of the screening criteria and the robustness of the data extraction process. Discrepancies between the 2 reviewers (TL and YTL) were resolved through consensus or via consultation with a third senior reviewer (PCIP).
Data Charting and Quality Appraisal
A detailed data extraction template was developed and refined after piloting on 5 articles. To support the multimodal and geriatric focus of this review, the extracted items were expanded to include author, year, country, research method type, specific GenAI technology and underlying model (eg, LLM), input and output content modalities (eg, text, voice, image, and sensor data), specific health application domain, target population characteristics (eg, mean age, cognitive status, level of frailty, and comorbidity), empirical impact metrics, potential, and future trends. All data were extracted by the 2 independent reviewers (TL and YTL), with a final cross-check performed for consistency.
A critical appraisal of the methodological quality of every included study was performed using the Mixed Methods Appraisal Tool (MMAT) []. The MMAT is a validated instrument specifically designed to assess various study designs, quantitative, qualitative, and mixed methods in systematic and scoping reviews. The assessment explicitly documented whether studies accounted for inherent GenAI model biases (eg, “hallucination”) or addressed the cultural appropriateness of their application in diverse older adult populations. The detailed MMAT scoring results were then used to inform the discussion regarding the certainty and strength of the synthesized evidence. The methodological quality of the 28 included studies [-] was assessed using the MMAT. Overall, the studies demonstrated moderate to high methodological quality, with strong performance in the consistency of the research question and design, as well as the clarity of data collection methods. However, the appraisal revealed deficiencies in 2 key areas, which collectively serve as crucial limitations for the current body of evidence in .
| Key MMAT appraisal domain | Summary of findings | Implication for synthesis |
| Addressing GenAI model bias and limitations | Only 18% (n=5) of studies explicitly discussed or assessed the impact of inherent GenAI model biases (eg, “hallucination” or training data bias) on their results. | Reliability of findings: the lack of attention to bias means the safety and trustworthiness of these GenAI applications remain uncertain, requiring cautious interpretation of their reported effects. |
| Cultural and ethnic appropriateness of application | Fewer than 11% (n=3) of studies explicitly designed cross-cultural evaluations or validated the suitability of GenAI tools across diverse ethnic or cultural older adult populations. | Generalizability of findings: results are highly concentrated in specific cultural or regional contexts (eg, China and United States), severely limiting the universality and equity of the findings across the global aging population with varying health care systems and values. |
| Compliance, intervention fidelity, and loss to follow-up | Most studies provided clear data on intervention compliance, but several quantitative studies lacked robust reporting on the handling of attrition rates in long-term follow-up. | Long-term efficacy: the lack of long-term validation and detailed attrition analysis restricts the ability to evaluate the sustained effectiveness of GenAI in older adults’ health management. |
aMMAT: Mixed Methods Appraisal Tool.
bGenAI: generative artificial intelligence.
Collating, Summarizing, and Reporting the Results
The findings were systematically collected, summarized, and analyzed using descriptive statistics to characterize the trends and features of the included articles (eg, temporal growth, technology distribution, and geographical concentration). Subsequently, a narrative synthesis was performed using these descriptive findings to rigorously address the research questions raised in the review. This process involved synthesizing the empirical impact reported by the studies, identifying recurring themes in application and challenge, and mapping the evidence across different geriatric health domains. All authors verified the final synthesis and interpretation.
Quality and Risk of Bias Assessment
According to Tricco and colleagues [], and considering the peculiarity of the scoping review, we did not appraise the methodological quality or risk of bias of the included papers.
Results
Overview
The systematic search across the 11 electronic databases initially yielded a total of 69,074 records. The selection process, detailed in the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) flow diagram (), began with a thorough cleaning stage where 14,147 duplicate records were removed. An additional 32,206 records were marked as ineligible by automation tools, and 22,721 records were removed for other nonacademic reasons, specifically including 1354 articles published in other languages and 21,367 classified as review articles, theses, nonacademic publications, or book chapters. The title and abstract screening then commenced with 1358 unique records. This phase resulted in the exclusion of 1250 records, with the main reasons being studies focusing on populations younger than 60 years of age (n=37), research outside the field of older adults’ health care (n=424), and studies focusing only on older adults’ perceptions or attitudes without actual empirical application (n=863). This rigorous screening left 108 reports sought for full-text retrieval. Of these, 55 reports could not be retrieved, leaving 53 reports assessed for eligibility. The full-text assessment resulted in the final exclusion of 25 reports due to the lack of a complete research process and methods (n=15), a sole focus on technical performance (n=7), or unclear data reporting (n=3). Ultimately, a final set of 28 articles [-] met all inclusion criteria and were included in the scope of this systematic review (refer to for article characteristics).

| Author (year, country) | Research methods | GenAI technology | Input and output content type | Health application | Target population | Significance | Impact | Potential and future trends |
| Satoh et al (2024, Japan) [] | Mixed (Shapiro-Wilk test, Wilcoxon signed-rank test, comments of online meeting) | Music Trinity Generative Algorithm‐Human Refined (MusicTGA-HR) | Text and music audio | Neurology-frontal lobe functions and memory | 118 cognitively normal older adults | MusicTGA-HR intervention improves frontal lobe functions and memory in older adults | Generating music through text can help older adults without professional music training to conduct non-pharmaceutical cognitive training, thereby enhancing their cognitive abilities | The use of GenAI can replace face-to-face nonpharmaceutical cognitive training activities. More professionals will be needed to assist older adults |
| Pramod et al (2024, India) [] | Quantitative (partial least squares structural equation modeling) | GenAI system | — | Older adult health management | 314 older adults | GenAI provides positive emotional support for the older adults | GenAI benefits personalized older adult care via perceived ease of use | GenAI tools should have a user interface, features, and functional design that are more suitable for the older adults |
| Xie et al (2024, China) [] | Qualitative (observation and in-depth interviews) | AI chatbot | Text | Older adult health management-exercise | 6 older adults | AI chatbots help the older adults access professional exercise information effectively | AI chatbot exercise partner and community support, transforming the older adult’s exercise perceptions | Improve the AI chatbot by leveraging more advanced language models and optimized prompts to mitigate the risk of generating |
| Yu et al (2024, China) [] | Quantitative (pre-post controlled study independent t tests) | Horticultural therapy combined with AIGC | Artworks | Mental health–older adult depression | 20 older adults with depression | AIGC-horticultural therapy reduces depressive symptoms and enhances mental health in older adults | AIGC-horticultural therapy could be an effective intervention to reduce depressive symptoms | Explore the mechanisms and long-term effects in depth |
| Jin et al (2024, China) [] | Qualitative (thematic analysis) | GenAI music video | Text, image, video, and music audio | Memory | 10 older adults | GenAI combined with music reminiscence improves memory in older adults | Language, tone, and emotions affect willingness to interact with GenAI; some perceive AI as lacking emotional warmth | GenAI requires more emotional expression to evoke emotional resonance, and it also demands higher-quality and more accurate image and content output |
| Yun et al (2024, Korea) [] | Mixed (controlled study paired t tests, and poststudy interviews, thematically analyzed) | AI chatbot | Text, and text-based games | Neurology-dementia | 123 older adults | AI chatbots based on AI demonstrate effectiveness in early dementia screening and personalized cognitive training | GenAI enhances cognitive and emotional well-being in older adults | AI chatbot designs should incorporate personalized and emotionally intelligent interactions. Include positive reinforcement, tailored emotional responses, and interactive elements, and integrate social connectivity |
| Dragut et al (2025, Spain) [] | Quantitative (evaluation of tests) | AI chatbot | Text, voice, and video | Language pathology-speech disorders | 20 older adults | GenAI conversational agents based on LLM optimize language support and interaction for the elderly | GenAI dialog agents correct language, alleviating comprehension limitations | GAI agents are currently unable to handle user voices that exceed a certain sound threshold. The future will need to be trained on data with different speech disorders or specific speech features |
| Khan et al (2024, Pakistan) [] | Quantitative (evaluation of tests) | GenAI system for the older adult–assisted living situations | Physiological parameters, environmental information, and text | Older adult health management | 30 older adult patients | GenAI systems enhance user-system interaction and feedback mechanisms | GenAI systems provide timely, personalized health information, improving satisfaction, and reducing caregiver burden | Enhanced training programs, advanced privacy techniques, collaborative integration, scalable infrastructure, cost-effective solutions, interoperability standards, autonomous learning algorithms, ethical AI frameworks, and user-centric design |
| McCarren et al (2025, Sweden) [] | Mixed (semistructured interviews and questionnaire) | AI chatbot | Text | Mental health-mindfulness | 15 older adults | LLMs create personalized AI mindfulness coaches for older adults | Voice interaction, responsiveness, and ease of use enhance the GenAI experience | Enhance interactivity and personalized guidance |
| Tsai et al (2021, Taiwan) [] | Quantitative (Cronbach α value) | AI chatbot | Text | Older adult health management-health knowledge learning | 14 older adults | AI chatbots help the older adult quickly understand and access health information | Stable systems with minimal errors build user trust; users seek disease prevention knowledge via chatbots | The content is mainly provided with pictures, texts, and videos. The pictures and texts can accelerate the understanding of disease prevention in a short time, and the videos can clearly explain the content information |
| Chou et al (2024, Taiwan) [] | Quantitative (the Fisher exact test, the Wilcoxon signed-rank test, analysis of covariance, and Spearman rank correlation) | AI chatbot | Text, image, and voice | Mental health-stress | 35 older adults | AI chatbots improve health information accessibility, awareness, and quality of life | Chatbots benefit psychiatric outpatients with stable depression or anxiety, reducing loneliness | Explore how more personalized mental health support can be provided by expanding on the functionality of the chatbot to effectively manage depression and anxiety among older adults |
| Bennion et al (2020, United Kingdom) [] | Mixed (qualitative description, and mixed 2×3 analysis of variance, post hoc 2-tailed t tests, independent t tests, and simple linear regression) | AI chatbot | Text | Mental health | 112 older adults | AI chatbots alleviate loneliness and self-disclosure difficulties in the older adults | AI chatbot has the potential for development in the field of electronic dialogue-based psychological therapy for the older adults | Further evaluate the clinical and health economic utility of conversational agents, context needs to be more clinical, outcomes need to be assessed over longer periods, and system usability needs |
| Reed et al (2025, United States) [] | Mixed (interviews—thematic analysis, nonparametric test, and Wilcoxon signed-rank test) | GenAI images | Text and image | Memory | 34 older adults with at least 1 major chronic illness, and English literacy (spoken) | Personalized GenAI image interventions maximize mental health benefits for long-term care residents | GenAI-generated images from memories facilitate reminiscence, positive emotions, and social interaction in long-term care | Need a more diverse sample and how it affects mood for patients with a lower depressed mood at baseline. More randomized controlled trials are needed to evaluate the efficacy of mindfulness-based art therapies. whether GenAI images are superior to reflection, discussion, and empathy alone |
| Bosco et al (2024, United States) [] | Qualitative (thematic analysis) | Voice assistant, and AI chatbot | Text and voice | Neurology—Alzheimer disease and related dementias | 15 older African American and Black adults | GenAI requires accessible content and technology to build trust and meet interaction preferences | Historical medical mistrust leads to reliance on traditional media (eg, television) for health information | Need to design a GenAI technology of credible and accessible content, fosters users’ representation and control, a time-efficient, and leverages preexisting community processes |
| Naseer et al (2025, Saudi Arabia) [] | Quantitative (evaluation of tests) | Adaptive AI | Fall data and alerts | Older adult health management-Fall | 198 fall events | GAN and IoT sensors monitor health indicators, medication adherence, and environmental activities | The positive impact of the discussed AI system in enhancing care efficiency and the older adult people’s rights and safety | New enhancements are possible through wearable devices powered by edge AI, including edge processing for on-the-spot decisions and without delays inherent in cloud processing, and vital scalability regarding seamless interoperability between the differing devices. |
| Kim et al (2024, Korea) [] | Quantitative (multiple regression analysis, paired sample t test analysis) | AI chatbot | Text, image, and game | Memory | 32 older adults | Chatbots foster therapeutic relationships and meaningful connections with the older adults | Increased adherence to the AI chatbot was correlated with reduced depression. The participants often shared sentiments reflecting a deeper connection with the chatbot | Explore the variable impacts of personalized cognitive training across different cognitive domains |
| Bosco et al (2025, United States) [] | Qualitative (think aloud—thematic analysis) | Voice assistant, and AI chatbot | Text and voice | Neurology—Alzheimer disease and related dementias | 15 Black American older adults | Poor GenAI design may increase risks for marginalized communities | Usability, accessibility, cultural relevance, and adoption are important for GenAI tools. Consent, privacy, and bias can impact the use of GenAI for an underrepresented community | Create an inclusive and culturally relevant AI-supported platform for health will follow |
| Olszewski et al (2024, Poland) [] | Quantitative (Shapiro-Wilk test) | AI chatbot | Text | Older adult health management | 303 older adults and 270 young adult students | Most older adults prefer face-to-face interactions over chatbots | Older adults prefer traditional media (eg, television) despite pandemic-era tech advances | Greater involvement of older adults in activities involving the use of technology-smartphones, computers, and software |
| Liang et al (2025, Hong Kong) [] | Quantitative (Markov chain Monte Carlo, chi-square, and independent sample t tests) | AI chatbot | Text | Older adult health management—physical activity | 194 older adults | Chatbots improve compliance with web-based health interventions | With evolving knowledge graphs and machine learning, the chatbot can ensure the accuracy of human-machine interactions, which further increases its efficacy | Need a bigger data size and a longer follow-up period of the intervention |
| Miura et al (2022, Japan) [] | Mixed (interview and questionnaire) | AI chatbot | Text, voice, and image | Older adult health management—physical activity | 8 older adults and 19 younger adults | AI chatbots facilitate self-reflection on health conditions | The individuality of its effects still needs to be deeply studied as a case study, including personal culture, habits, and life rhythms | Linking a chatbot and a wearable smartwatch to achieve real-time health tracking and timely personalized health care questionnaires |
| Wang et al (2021, United States) [] | Qualitative (evaluation of tests) | AI chatbot | Text | Older adult health management | 1690 questions | AI chatbots deliver real-time, personalized, and accessible health information without technical barriers | Chatbots offer natural interfaces without technical background requirements, but this may hinder technology adoption | Plan to deploy the AI chatbot voice assistant in a real setting |
| Thetbanthad et al (2025, Thailand) [] | Quantitative (evaluation of tests) | Visual question answering model-based LLM | Text and image | Older adult health management | 100 prescription labels | Zero-shot AI models clarify medication labels for better older adult medication management | Integrated models provide accessible, accurate, personalized drug information for older adult patients or providers | The effectiveness of AI-driven systems for enhancing drug label interpretation and medication management |
| Khamaj (2025, Saudi Arabia) [] | Quantitative (focus groups and semistructured interviews) | AI chatbot | Text | Older adult health management | — | AI-enhanced chatbot interfaces address usability challenges in medical technology for older adults | Tiered functionality based on technological proficiency enhances accessibility, improving medical management and outcomes | More diverse elderly participants can be recruited to obtain more comprehensive data and insights. Ensure the availability and consistency of the Chatbot across different devices. Collaborate with healthcare providers and industry experts. Continue to implement strong security measures to protect users’ personal health information. Through continuous iterative development and usability testing. Encourage users to consult medical professionals while following the guidance provided by the chatbot to ensure safe and reliable decisions |
| Imkome (2025, Thailand) [] | Quantitative (means, frequencies, and SDs) | AI chatbot | Text | Mental health | 44 older adults | AI chatbots support mental health improvement in older adults | Brief GenAI interactions yield meaningful benefits | Should refine ethical frameworks to ensure the responsible implementation of these technologies while assessing their effectiveness and ethicality. To address intrasubject variability, one should use repeated measures for a more robust estimation of the intervention’s impact. Exploring multimodal methodologies, such as text, voice, and video, to tailor interventions based on individual user data is necessary. Integrating feedback systems is crucial for continuously enhancing the user experience |
| Piau et al (2019, France) [] | Quantitative (mean values and SDs) | AI chatbot | Text | Cancer | 9 older adults | AI chatbots reduce nurses’ workload, enhance symptom monitoring, and improve quality of life management of patients with cancer, and the quality of life of older adult patients with cancer | It helps optimize the home follow-up of patients undergoing chemotherapy. Even for the older adult patient group with advanced age and limited technical literacy, they can also accept and use the health monitoring technology based on GenAI | Expand the sample size and follow-up period to assess the long-term effects. Develop simpler usage methods for patients who live alone or have low technological literacy. Further optimize the system functions. Adding auxiliary functions like voice interaction, conducting randomized controlled trials to verify its clinical effectiveness. Continuously evaluate the implementation process and usage experience of the technology in the actual medical environment |
| Lin et al (2025, China) [] | Quantitative (evaluation of tests) | EHMQA-GPT | Text | Elderly health management | 26 million question-answer pairs | LLM-based EHMQA-GPT integrates knowledge related to older adult health management through text data research | Investigate the cross-lingual scalability of instruction-tuning and evaluation pipelines, leveraging multilingual instruction datasets and alignment strategies to assess the generalizability of GPT in multilingual, multicultural, and low-resource settings | GPT framework to broader health domains, by expanding the corpus to cover diverse subfields of medicine |
| Wang et al (2025, Hong Kong) [] | Quantitative (randomized clinical trial) | AI chatbot | Text video | PV uptake | 374 participants, mean age 69.6 (SD) | The chatbot-delivered interventions addressed some main modifiable barriers to uptake of PV among older adults, including lack of awareness about benefits and low self-efficacy, and concerns about adverse effects, high cost, and inconvenience related to PV | These vaccine chatbots required some digital health literacy to operate, which could be challenging for individuals of low socioeconomic status. Most vaccine chatbots are operated via smartphones, which presents challenges of accessibility | Few vaccine chatbots have been evaluated in low- and middle-income-countries. Future studies should explore the feasibility and effectiveness of vaccine chatbots in these countries |
| Wang and Li (2024, China) [] | Mixed (interview and questionnaire) | AI chatbot | Text, voice | Emotional health | 15 participants | In the short term, both ChatGPT companionship and mindfulness meditation had rather limited impacts on significantly reducing depression symptoms and feelings of loneliness in older persons based on trials conducted with older adult patients in nursing homes | In contrast to conventional mindfulness therapies, cutting-edge AI-based interactive modes like ChatGPT might also be useful for reducing negative emotions and enhancing the mental health of older adults | In the future, offering older adults a variety of easy social and psychological support channels through the use of technology and psychological interventions would be crucial |
aGenAI: generative artificial intelligence.
bMusicTGA-HR: Music Trinity Generative Algorithm‐Human Refined.
cNot applicable.
dAI: artificial intelligence.
eAIGC: artificial intelligence–generated content.
fLLM: large language model.
gGAN: generative adversarial network.
hIoT: internet of things.
iEHMQA: Elderly Health Management Questions and Answers
jGPT: Generative Pre-trained Transformer.
kPV: pneumococcal vaccination.
Characteristics of Studies
The final analysis incorporated 28 studies [-], with trends in publication and regional distribution characteristics of GenAI research in older adults’ health examined ( and ). Temporally, the studies exhibit a clear exponential growth trajectory—the annual publication rate averaged only 1.25 articles (SD 0.50) from 2019 to 2022, which then surged to 12 in 2024 and 11 in 2025 (overall mean 4.67, SD 5.32). This recent output accounts for more than 82% (23/28) of the total publications, indicating that GenAI applications are in a phase of rapid emergence driven by breakthroughs in GenAI technology, the escalating global aging crisis, and strategic policy emphases on digital health.


Geographically, research output demonstrates significant regional concentration. The United States (n=4) [,,,] and the China region (China: n=5 [-,,] and Hong Kong: n=2 [,]) collectively contributed 11 studies (11/28, 39.2%), establishing a clear leading position aligned with their synergistic advantages in cutting-edge research and development and vast older adult market demand. Following these leaders are countries or regions with specific aging pressures or policy interests, including Japan (n=2) [,], South Korea (n=2) [,], Taiwan (n=2) [,], Saudi Arabia (n=2) [,], and Thailand (n=2) [,]. European welfare states and developing nations also contribute to the literature, highlighting the diverse, context-specific demands for GenAI in addressing global aging challenges.
Methodologically, the studies predominantly used quantitative approaches (n=16) [,,,,,,,,,-], serving as the primary evaluation framework to validate tool efficacy through statistical techniques like pre-post control designs and correlation tests. These were complemented by mixed methods research (n=7), which integrated quantitative tests with qualitative interview techniques for comprehensive data cross-validation, and qualitative studies (n=5) [,,,,], which prioritized in-depth exploration of user subjective experiences, perceived barriers, and needs through thematic analysis and observational protocols ().
| Research method type | Frequency, n | Specific methods |
| Quantitative | 16 | Evaluation of tests; pre- and postcontrolled study, independent t tests; Cronbach α value; multiple regression analysis; paired-sample t test analysis; Shapiro-Wilk test; Markov chain Monte Carlo; chi-square test; independent sample t tests; the Fisher exact test; The Wilcoxon signed-rank test; Spearman rank correlation; means, frequencies, and SDs; mean values and SDs |
| Qualitative | 5 | Thematic analysis; observation and in-depth interviews; think-aloud thematic analysis; evaluation of tests |
| Mixed | 7 | Controlled study-paired t tests and poststudy interviews-thematically analyzed; semistructured interviews and questionnaire; mixed ANOVA, post hoc 2-tailed t tests, independent t tests, simple linear regression; interviews—thematic analysis; nonparametric test; Wilcoxon signed-rank test; qualitative description; mixed analysis of variance; post hoc 2-tailed t tests; independent t tests; simple linear regression; interview and questionnaire |
Types of GenAI Technology
Regarding technological type (), general GenAI systems (basic chatbots; n=13) remain the most frequent single category, serving as the foundational technology for health information interaction and simple task automation. These basic systems are complemented by vertically integrated applications, which expand technical boundaries through GenAI+multimodal/specific application (n=14), encompassing systems for assisted living, multimedia generation, and therapeutic integration. The core value of GenAI technologies lies in multimodal interaction support and personalized service generation (n=3), where studies have integrated voice assistants with chatbots and leveraged visual question-answering models to reduce operational barriers and enable more natural conversational flows. However, the current technological landscape exhibits a homogenization tendency, with over one-third of the studies concentrating on basic health consultations, underscoring the need for future research to broaden GenAI’s functional boundaries in older adults’ health, validating cutting-edge directions, such as affective computing and ethical risk control.
| GenAI technology type | Frequency, n | Core functions or application scenarios |
| General GenAI systems (basic chatbots) | 13 | Basic health information interaction, chronic disease management support, and simple task automation serve as the foundational technology for other derivative applications |
| GenAI+personalization (specialized LLMs or chatbots) | 3 | Dynamic generation of customized health solutions, adjustment of companionship strategies based on mood analysis, and improving service precision through user data adaptation |
| GenAI-generated multimedia (music video or image) | 3 | Generation of personalized health education content, psychological rehabilitation support materials, enhancing information comprehensibility and engagement through multimodal formats |
| GenAI for assisted living | 2 | Elderly home-based health monitoring, environment perception, and demand prediction; age-friendly interaction design tailored for home settings |
| GenAI+multimodal interaction | 4 | GenAI chatbots integrated with voice assistants, visually question-answering model-driven image-text interaction for health consultations, reducing operational barriers, and optimizing natural interaction |
| Advanced GenAI applications | 2 | Adaptive AI systems, exploratory applications for complex health decision support; currently low in proportion but indicating potential for deep technical integration |
| GenAI in therapy integration | 1 | Integration of generative content with horticultural therapy to assist in older adult psychological intervention and emotional management. |
aGenAI: generative artificial intelligence.
bLLM: large language model.
cAI: artificial intelligence.
Types of Input and Output Data
The data interaction patterns demonstrate a clear multimodal input-output integration trend, built upon a text-based foundation (). Text (n=6) remains the most universally accessible interaction medium, but its relatively low frequency suggests that GenAI applications heavily rely on multimodal combinations to meet the diverse needs of older users. This is primarily due to the text’s low technical barrier and alignment with older adults’ communication preferences. Beyond text, studies integrate alternative input modalities such as voice (n=8), images (n=10), and physiological or environmental parameters (n=2) to enhance monitoring accuracy and address complex health issues. For output, text is the primary feedback modality, yet multimodal outputs serve as crucial supplements: music or audio (n=2) for mood regulation, images or videos (n=5) for visualizing complex health information, and gamified text (n=2) for cognitive training. Although multimodal applications are concentrated in specific scenarios, the overall model is text-centric, supplemented by multimodal elements (eg, images, voice, and physiological data) to meet older users’ needs for visual preferences, operational ease, and emotional support.
| Data type (input or output) | Frequency, n | Core functions or application scenarios |
| Text | 6 | Basic health consultations, delivering health advice, explaining diseases, and providing emotional support; the most universally accessible interaction medium. |
| Text+voice | 4 | Voice-based interactions and feedback, reducing operational difficulty, and enhancing naturalness and accessibility. |
| Text+image | 5 | User-uploaded images for auxiliary diagnosis, generating visualized health information; image output lowers comprehension barriers. |
| Text+voice+image | 4 | Multichannel interactions, combining textual logic, vocal naturalness, and visual intuitiveness for comprehensive health support. |
| Text+music audio | 2 | Emotional regulation, rehabilitation assistance; targets mental health needs and movement rehabilitation. |
| Text+video | 2 | Dynamic health education and virtual companionship content, enhancing the engagement and dissemination effectiveness of health knowledge. |
| Physiological parameters+environmental info+text | 1 | Acute risk warning and environmental adaptation; input of physiological parameters and environmental data supports real-time health risk identification and context-aware interventions. |
| Text+game | 1 | Gamified cognitive training interactions to improve older adult engagement and cognitive exercise effectiveness. |
| Artworks | 1 | Generation of art therapy content as a supplementary tool for psychological interventions. |
| Fall data+alerts | 1 | Fall monitoring and emergency response; dedicated to acute prevention scenarios. |
| Text+image+game | 1 | Integrated cognitive training and entertainment; multimodal intervention design targeting maintenance of elderly cognitive functions. |
Types of Health Application
The applications of GenAI primarily concentrate on 4 core domains—neurocognitive health, mental health, comprehensive health management, and specific disease interventions (). Comprehensive health management (n=12) covers a broad foundational range, including health knowledge acquisition, physical activity, and fall prevention. These applications use GenAI primarily for information dissemination and behavioral reminders. Neurocognitive-related health issues (n=8) dominate the landscape, encompassing subdomains, such as Alzheimer disease and related dementias, memory, and speech disorders. These applications leverage GenAI’s multimodal and personalized capabilities to address age-associated cognitive decline through tailored interventions, emphasizing early prevention and functional maintenance. Mental health support (n=6) represents another high-frequency area, spanning depression, stress, and general well-being. GenAI excels here by simulating empathetic dialogue (affective computing) and delivering standardized psychological protocols via multimodal formats, often forming a “cognitive-emotional” synergistic intervention model. Specific disease interventions (n=2; eg, management of patients with cancer and medication management) remain rare, likely due to the complexity of disease mechanisms and stringent data privacy requirements. This distribution reflects a strategic focus on addressing urgent neurocognitive and mental health needs while promoting broad-based health maintenance.
| Data type (input or output) | Frequency, n |
| Comprehensive health management | 12 |
| Neurocognitive health | 8 |
| Mental health | 6 |
| Specific disease interventions | 2 |
Target Population
The research primarily targets 3 key cohorts. First, older adults with normal cognitive function constitute the main subjects for evaluating GenAI’s generalizability in basic health management and technology acceptance testing. Second, chronic disease populations and older adult patients form a critical cohort, focusing on GenAI’s role in addressing complex health demands like chronic disease management, postoperative rehabilitation, or acute condition prevention, which necessitates enhanced personalization and multimodal data integration. Third, mental health-focused populations are key subjects in specialized demand scenarios, assessing GenAI’s efficacy in emotional support and psychological intervention. The gradual inclusion of ethnic minority groups and populations with unique social attributes (eg, African American and Black adults) reflects growing attention to health equity, aiming to investigate GenAI’s adaptability and cultural relevance in diverse contexts. A small subset of studies also targets special health status populations, such as individuals with borderline cognitive impairment or those facing significant barriers to technology adoption.
Discussion
Main Findings and Results of Studies
This study, based on a systematic analysis of 28 articles [-], reveals the core characteristics and findings of GenAI applications in older adults’ health. Temporally, the research exhibits a growth trend over the past 2 years, reflecting intensifying global aging challenges and the rising maturity of GenAI technology. Geographically, research output is concentrated, with the United States and China leading the field by leveraging their advanced AI foundations and proactive smart older adults’ care policies. Methodologically, quantitative research is the dominant approach, supplemented by qualitative and mixed methods designs. The technology focus is on general GenAI systems, which form the core, expanding to specialized multimodal content generation and integrated applications complemented by interaction tools like voice assistants and visual question-answering models. Multimodal inputs (voice, images, and physiological parameters) and outputs (music, video, and gamified text) are increasingly used for personalized health services, demonstrating a technological shift from single-text to composite interactions. Health applications primarily cover neurocognitive health, mental health, and comprehensive health management, with the target populations ranging from ordinary older adults with normal cognition to those with chronic diseases and specific mental health concerns. The inclusion of ethnic minorities reflects growing attention to health equity and marginalized group needs.
Significance and Role of GenAI for Older Adults’ Health
GenAI demonstrates particular significance across 3 functional dimensions—cognitive preservation, mental well-being, and health management efficiency. In the cognitive domain, interventions like MusicTGA-HR and GenAI-based image recall therapy effectively improve frontal lobe function and memory performance, validating GenAI’s potential in maintaining cognitive reserve and delaying decline through personalized adaptation [,,]. For mental health support, GenAI, through affective computing and empathetic dialogue, serves as a critical tool for alleviating loneliness and psychological stress, with general-purpose AI chatbots fostering self-disclosure and simulating the emotional warmth of human companionship [,]. Complementary AI-generated content, such as horticultural therapy integration, further expands psychological intervention scenarios, significantly reducing depressive symptoms [,]. Furthermore, in health management, LLM-based chatbots enhance accessibility by transforming complex medical information into simple, intuitive content, while integrating Internet of Things (IoT) sensor data for real-time tracking of critical health indicators and personalized interventions in chronic disease management [,,]. Collectively, these applications establish a robust support system, advancing health equity by offering high-quality services to underserved groups and optimizing health care resource allocation by automating information delivery and monitoring [].
Impact, Benefits, and Challenges of GenAI for Older Adults’ Health
The application of GenAI yields significant benefits in maintaining cognitive function, supporting mental health, and promoting health management autonomy, alongside facing adoption challenges []. Key benefits include personalized cognitive training (eg, text-to-music interventions) and psychological intervention via empathetic dialogue, which alleviates loneliness and fosters long-term self-reflection, leading to a “cognitive activation effect” [,,,]. GenAI also enhances self-efficacy by improving information accessibility and operational convenience, simplifying complex medical knowledge, and using real-time IoT data for timely health alerts [,]. GenAI also enhances self-efficacy by improving information accessibility and operational convenience, simplifying complex medical knowledge, and using real-time IoT data for timely health alerts [,]. Moreover, suboptimal system responsiveness and a lack of affective computing modules often trigger perceptions of machine coldness, leading to doubts about the reliability of AI-generated content [,]. Digital access barriers (small fonts and complex workflows) and concerns over privacy, algorithmic bias, and potential errors further deter adoption [,]. GenAI’s long-term potential requires robust policy and ethical frameworks, as well as advancements in voice interaction, multimodal fusion, and adaptive learning algorithms to overcome interaction bottlenecks and ensure service equity [,].
Potential and Future Trends of GenAI for Older Adults’ Health
Future development trends for GenAI in older adults’ health will center on 4 key dimensions—technological deepening, interaction optimization, population adaptation, and ethical safeguards. Technologically, research must delve into the long-term effects and mechanisms of GenAI psychological interventions, expanding chatbot functionalities to integrate therapies like personalized art and mindfulness-based feedback for targeted emotional management []. Interaction optimization will drive the evolution from current text-based tools toward immersive multimodal experiences, combining voice, imagery, haptics, and olfaction, with designs prioritizing older adults’ physiological and psychological traits (eg, large-font interfaces and voice-input alternatives) to reduce cognitive load []. In terms of population adaptation, widespread adoption requires professional guidance, including training caregivers in digital literacy, and developing tiered tool systems (eg, basic 1-click operation for novices) to enhance accessibility for low technology-proficiency groups []. Ethically, advancements like edge-AI–powered wearables will enhance privacy by enabling localized data processing []. Crucially, transparent ethical frameworks must prioritize data privacy protection, implement user-controlled mechanisms, and use cross-disciplinary ethics review boards to assess risks like algorithmic bias and emotional dependency, ensuring technological innovation upholds dignity and rights [,].
Limitations
This study, based on a systematic analysis of 28 articles [-] focused on GenAI applications in older adults’ health, presents several limitations that may affect the generalizability and external validity of the conclusions. First, the included studies exhibit insufficient sample representativeness. The research populations predominantly consisted of older adults with normal cognitive function, while studies targeting high-risk groups, such as those with cognitive impairments, multiple chronic disease comorbidities, or advanced age, were scarce. Furthermore, marginalized populations were critically underrepresented, meaning the conclusions primarily reflect the needs and experiences of “technology-adaptive” subgroups rather than the full diversity of the global older adult population. Second, the intentional exclusion of non–application-focused studies, such as reviews, nonacademic publications, and research emphasizing only user attitudes, perceptions, or intentions toward GenAI, limits the comprehensiveness of the review. Although this exclusion maintained a focus on practical implementation, it potentially reduced insights into the broader contexts that significantly shape GenAI adoption and effectiveness. These limitations necessitate cautious interpretation of the findings. Future research must prioritize expanding sample diversity to include high-risk and marginalized populations, enhancing long-term follow-up designs, optimizing real-world application testing, and deepening ethical and mechanistic explorations to advance the safe, effective, and equitable application of GenAI in older adults’ health.
Conclusion
This systematic scoping review analyzed 28 studies sourced from 11 electronic databases, summarizing the efficacy, current application status, and future potential of multimodal GenAI in promoting older adults’ health. The findings confirm that GenAI offers benefits across the care spectrum, particularly in maintaining cognitive function, supporting mental health, and enhancing comprehensive health management. Its efficacy is fundamentally driven by its core strengths—multimodal interaction capabilities and the ability to provide highly personalized content. However, most interventions are short-term, lacking robust long-term efficacy data and detailed mechanistic exploration. Studies overwhelmingly focus on low-risk, cognitively intact older adults, leaving a critical gap in coverage for high-risk and marginalized populations. Furthermore, persistent challenges related to age-friendly interaction design and unresolved ethical risks continue to hinder equitable adoption. Future research must prioritize inclusivity by expanding investigations into high-risk and underserved populations, optimizing multimodal interaction designs and age-friendly interfaces, and establishing long-term follow-up studies to validate long-term effects.
Acknowledgments
We state that no generative artificial intelligence or language models were used in the writing of the manuscript.
Funding
This research was funded by Fundação Macau (project I01018-2508-324).
Data Availability
All data analyzed during this study are included within this published article (and its supplementary information files). Further data are available from the corresponding author upon reasonable request.
Authors' Contributions
TL and YTL contributed to the conceptualization and methodology of the study. TL performed the formal analysis and wrote the original draft of the manuscript. HZ, AX, and YQ assisted with data review, literature curation, and contributed to writing—review & editing. PCIP provided supervision and overall project administration. All authors read and approved the final manuscript.
Conflicts of Interest
None declared.
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Abbreviations
| AI: artificial intelligence |
| GenAI: generative artificial intelligence |
| IoT: Internet of Things |
| LLM: large language model |
| MMAT: Mixed Methods Appraisal Tool |
| PRISMA: Preferred Reporting Items for Systematic Reviews and Meta-Analyses |
| PRISMA-S: Preferred Reporting Items for Systematic Reviews and Meta-Analyses – Search extension |
| PRISMA-ScR: Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews |
Edited by Bradley Malin; submitted 23.Sep.2025; peer-reviewed by Simon Mooijaart, Vahid Rashedi; final revised version received 02.Dec.2025; accepted 28.Mar.2026; published 29.May.2026.
Copyright© Ting Liu, Yiming Taclis Luo, Patrick Cheong-Iao Pang, Haopeng Zhang, Ao Xiang, Qin Yang. Originally published in JMIR AI (https://ai.jmir.org), 29.May.2026.
This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR AI, is properly cited. The complete bibliographic information, a link to the original publication on https://www.ai.jmir.org/, as well as this copyright and license information must be included.

