This paper is in the following e-collection/theme issue:

Applications of AI (274) Artificial Intelligence (2075) Reviews in Digital Mental Health (287) Chatbots and Conversational Agents (722)

Published on in Vol 4 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/69006, first published .
Standardizing and Scaffolding Health Care AI-Chatbot Evaluation: Systematic Review

Standardizing and Scaffolding Health Care AI-Chatbot Evaluation: Systematic Review

Standardizing and Scaffolding Health Care AI-Chatbot Evaluation: Systematic Review

Authors of this article:

Yining Hua1 Author Orcid Image ;   Winna Xia2 Author Orcid Image ;   David Bates3 Author Orcid Image ;   George Luke Hartstein4 Author Orcid Image ;   Hyungjin Tom Kim5 Author Orcid Image ;   Michael Li1 Author Orcid Image ;   Benjamin W Nelson2 Author Orcid Image ;   Charles Stromeyer IV2 Author Orcid Image ;   Darlene King6 Author Orcid Image ;   Jina Suh7 Author Orcid Image ;   Li Zhou3 Author Orcid Image ;   John Torous2 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Yining Hua   1 , MSc ;   Winna Xia   2 , BSc ;   David Bates   3 , MD ;   George Luke Hartstein   4 , MD ;   Hyungjin Tom Kim   5 , MD ;   Michael Li   1 , PhD ;   Benjamin W Nelson   2 , PhD ;   Charles Stromeyer IV   2 ;   Darlene King   6 , MD ;   Jina Suh   7 , PhD ;   Li Zhou   3 , MD, PhD ;   John Torous   2 , MD

1 Technology and Operations Management, Harvard Business School, Cambridge, MA, United States

2 Department of Psychiatry, Beth Israel Deaconess Medical Center, Boston, MA, United States

3 Division of Internal Medicine, Brigham and Women's Hospital, Boston, MA, United States

4 Department of Psychiatry, Thomas Jefferson University, Philadelphia, PA, United States

5 Department of Psychiatry and Human Behavior, Brown University, Providence, RI, United States

6 Department of Psychiatry, University of Texas Southwestern, Houston, TX, United States

7 Microsoft (United States), Redmond, United States

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