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Published on in Vol 5 (2026)

This is a member publication of University of Duisburg-Essen

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/104297, first published .
Man in pajamas looking worried at his smartphone in bed

Use of Generic Large Language Model Chatbots for Mental Health Issues Among Patients Seeking Psychotherapy: Cross-Sectional Mixed Methods Analysis in a German University Hospital Outpatient Clinic

Use of Generic Large Language Model Chatbots for Mental Health Issues Among Patients Seeking Psychotherapy: Cross-Sectional Mixed Methods Analysis in a German University Hospital Outpatient Clinic

Alexander Diel   1, 2 , PhD ;   Niels Weber   1, 2 , MSc ;   Jil Beckord   1, 2 , MSc ;   Tania Lalgi   1, 2 , MSc ;   Christoph Jansen   1, 2 ;   Eva-Maria Skoda   1, 2 , Prof Dr Med ;   Nora Dörrie   1, 2 , Dr med ;   Venja Musche   1, 2 , PhD ;   Anita Robitzsch   1, 2 , Dr med ;   Martin Teufel   1, 2 , Prof Dr Med ;   Alexander Bäuerle   1, 2 , PhD

1 Clinic for Psychosomatic Medicine and Psychotherapy, LVR University Hospital Essen, University of Duisburg-Essen, Essen, North Rhine-Westphalia, Germany

2 Center for Translational Neuro- and Behavioral Sciences, University of Duisburg-Essen, Essen, North Rhine-Westphalia, Germany

Corresponding Author:

  • Alexander Diel, PhD
  • Clinic for Psychosomatic Medicine and Psychotherapy
  • LVR University Hospital Essen
  • University of Duisburg-Essen
  • Virchowstraße 174
  • Essen, North Rhine-Westphalia 45147
  • Germany
  • Phone: 49 0201 43 87 55 ext 224
  • Email: alexander.diel@lvr.de