Accessibility settings

This paper is in the following e-collection/theme issue:

Viewpoints and Perspectives in AI (19) Chatbots and Conversational Agents (781) Artificial Intelligence (2323) Responsible Health AI (81) Ethical, Legal, and Social Issues in AI (122)

Published on in Vol 5 (2026)

This is a member publication of Michigan State University

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/80250, first published .
Perspectives on How Sociology Can Advance Theorizing About Human-Chatbot Interaction and Developing Chatbots for Social Good

Perspectives on How Sociology Can Advance Theorizing About Human-Chatbot Interaction and Developing Chatbots for Social Good

Perspectives on How Sociology Can Advance Theorizing About Human-Chatbot Interaction and Developing Chatbots for Social Good

Authors of this article:

Celeste Campos-Castillo1 Author Orcid Image ;   Xuan Kang1 Author Orcid Image ;   Linnea I Laestadius2 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Celeste Campos-Castillo   1 , PhD ;   Xuan Kang   1 , BA ;   Linnea I Laestadius   2 , MPP, PhD

1 Department of Media and Information, College of Communication Arts and Sciences, Michigan State University, East Lansing, MI, United States

2 Zilber College of Public Health, University of Wisconsin–Milwaukee, Milwaukee, WI, United States

Corresponding Author:

  • Celeste Campos-Castillo, PhD
  • Department of Media and Information
  • College of Communication Arts and Sciences, Michigan State University
  • 404 Wilson Rd
  • East Lansing, MI 48824
  • United States
  • Phone: 1 517-432-5192
  • Email: camposca@msu.edu