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This paper is in the following e-collection/theme issue:

Viewpoints and Perspectives in AI (216) Chatbots and Conversational Agents (1257) Artificial Intelligence (5117) Ethical, Legal, and Social Issues in AI (225) Responsible Health AI (276)

Published on in Vol 5 (2026)

This is a member publication of Michigan State University

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/80250, first published .
Mobile phone screen showing AI chatbot options: identify person, plant, summarize PDF, webpage, and write rap lyrics.

Perspectives on How Sociology Can Advance Theorizing About Human-Chatbot Interaction and Developing Chatbots for Social Good

Perspectives on How Sociology Can Advance Theorizing About Human-Chatbot Interaction and Developing Chatbots for Social Good

Authors of this article:

Celeste Campos-Castillo1 Author Orcid Image ;   Xuan Kang1 Author Orcid Image ;   Linnea I Laestadius2 Author Orcid Image
Article Authors Cited by (3) Tweetations Metrics

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